Help Center

Find answers to all your questions about Mind Hustle. Our comprehensive FAQ covers everything from getting started to advanced features.

🚀 Getting Started

How do I create an account on Mind Hustle?

Click "Sign Up" on the homepage, enter your email and create a password. You can also sign up using your Google account for faster registration. After signing up, verify your email to access all features.

How do I start my first quiz?

After logging in, visit the Test Center, choose a subject that interests you, and select your difficulty level. Take the placement test to determine your starting tier, then begin with quizzes matched to your skill level.

What is the tier system and how does it work?

Our 8-tier progression system (Iron to Immortal) tracks your skill development. Complete challenges and tests to earn XP and advance through tiers, unlocking new content and achievements. Each tier represents a higher level of mastery.

đŸ’ŗ Subscriptions & Billing

What subscription plans do you offer?

We offer Free, Premium, and Pro subscription plans. Free includes basic access to quizzes. Premium unlocks unlimited quizzes, detailed analytics, and advanced features. Pro includes everything plus priority support and exclusive content.

Can I cancel my subscription anytime?

Yes! You can cancel your subscription at any time through your account settings. You'll continue to have access to premium features until the end of your billing period. No cancellation fees or hidden charges.

How do I update my billing information?

Go to Settings > Billing & Subscription to update your payment method, billing address, or view your payment history. All payments are processed securely through Stripe.

📚 Learning Features

How do challenges and XP work?

Complete quizzes and challenges to earn XP (experience points). Higher difficulty levels and better performance earn more XP. Accumulate XP to advance through tiers and unlock new content and achievements.

Can I track my learning progress?

Yes! Your dashboard shows detailed analytics including quiz scores, time spent learning, tier progression, achievement badges, and performance in different subjects. Premium users get access to advanced analytics and progress reports.

How do I unlock new subjects and topics?

New subjects and topics unlock as you progress through tiers. Some advanced content requires Premium or Pro subscriptions. Demonstrate competency in foundational topics to access more challenging material.

🔧 Technical Support

The platform is running slowly. What should I do?

First, try refreshing the page or clearing your browser cache. Ensure you're using an updated browser (Chrome, Firefox, Safari, or Edge). Check your internet connection and try disabling browser extensions. If issues persist, contact our technical support team.

Can I use Mind Hustle on mobile devices?

Yes! Mind Hustle works on all devices through your web browser. The platform is fully responsive and optimized for mobile use, with touch-friendly controls for quizzes and challenges.

Is my data secure on Mind Hustle?

Absolutely. We use industry-standard encryption, secure servers, and follow GDPR compliance guidelines. Your personal information and learning data are protected with multiple security layers. We never sell your data to third parties.

Still need help?

Can't find what you're looking for? Our support team is here to help you with any questions or issues.

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